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How to Update the Firmware

You may need to update the firmware of the multi-function device in order to use Canon PRINT Business.
If you are using the device model that is required to be updated, a message prompting you to update is displayed when using Canon PRINT Business.
There are two methods for updating the firmware.
Check the following table and use the method that corresponds to the device model you are using.

Device NameUpdate Firmware
Via InternetVia PC
MF4800 Series-Available
MF4700 Series-Available
MF5900 Series-Available
iR1133 Series-Available
MF6100 SeriesAvailableAvailable
MF8200C SeriesAvailableAvailable
MF8500C SeriesAvailableAvailable

How to use_style_note_imageNOTE

For imageRUNNER ADVANCE series, you do not need to update the firmware.

1. Updating Via the Internet
Download the firmware to the multi-function device you are using via the Internet without using a PC (Windows/Mac), and then update the firmware.
- The multi-function device needs to be connected to the Internet.

1-1. From the menu on the operation panel, select [System Management Settings] → press [OK].

System Management Settings

1-2. Select [Update Firmware] → press [OK].

Update Firmware

1-3. Select [Via Internet] → press [OK].

Via Internet

1-4. Update the firmware according to the instructions on the screen.
The firmware update is complete.
Start Canon PRINT Business and use the multi-function device whose firmware has been updated.

2. Updating Via a PC (Windows/Mac)
Download the firmware to a PC (Windows/Mac) from the Canon website, and then update the firmware.
- The multi-function device and PC need to be connected by LAN or USB.

2-1. Download the Firmware
Download the firmware for the multi-function device you are using from the page for downloading additional software.
MF Series
iR1133
iR1133A
iR1133iF
To download, you need to enter the serial number of the multi-function device.

How to use_style_note_imageNOTE

style_list The serial number is the eight digit number in the label on the rear panel of the multi-function device.

style_list If you cannot find the serial number, refer to the manuals provided with the multi-function device. You can find the relevant topics by searching "serial number."

2-2. Switching the Multi-Function Device to Download Mode
1) From the menu on the operation panel, select [System Management Settings] → press [OK].

System Management Settings

2) Select [Update Firmware] → press [OK].

Update Firmware

3) Select [Via PC] → press [OK].

Via PC

4) In the "Update firmware?" message, press [Yes].

Update firmware?

The operation proceeds to download mode.
For LAN connections: For USB connections:

LAN connectionsUSB connections

If you are connected by a LAN, write down the IP address displayed in the panel. You will need to enter it when performing the next operation from the PC (Windows/Mac).

2-3. Starting the User Support Tool and Updating the Firmware
1) Decompress the downloaded firmware file on the PC (Windows/Mac).
2) Double-click the User Support Tool file in the decompressed folder

Windows/Mac

The User Support Tool starts.
3) Update the firmware according to the instructions on the screen.

Update the firmware

How to use_style_note_imageNOTE

style_list For more information about the operation procedure, refer to the "User Support Tool Operation Guide" in the compressed folder.

User Support Tool Operation Guide

style_list If the multi-function device you are using is connected by LAN, you will need to enter an IP address in [IP Address] during the User Support Tool operation. Enter the IP address displayed in step 4 of "Switching the Multi-Function Device to Download Mode."

2-4. Restarting the Multi-Function Device
After the writing of the firmware from the User Support Tool has been completed, press the [Stop] key on the control panel of the multi-function device.
The multi-function device restarts.
The firmware update is complete.
Start Canon PRINT Business and use the multi-function device whose firmware has been updated.